Terms of Service

A.About These Terms

These Terms of Service (the "Terms") govern your use of impactrackr ("we," "us," "our") and the impactrackr web and mobile applications (the "Service"). By creating an account, signing in, or using the Service in any way, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service. If you are using the Service on behalf of an organization or company, you represent that you have authority to bind that organization to these Terms.

We have written these Terms in plain English. If anything is unclear, contact us at hello@impactrackr.com. These Terms incorporate our Privacy Policy by reference. Read both. They are the full agreement between you and impactrackr.

B.Description of Service

impactrackr is a career impact tracking platform that helps professionals capture career wins, organize them by theme and audience, and produce polished narratives suitable for performance reviews, 1:1 updates, cover letters, LinkedIn, resumes, and recruiter outreach.

Features currently include:

• Voice and text capture of career wins
• AI-powered enhancement at three levels (Original, Polished, Amplified)
• Audience-aware narrative generation (Spotlight Brief, 90-Day Highlights)
• Multi-tab insights dashboard with skills, focus, and trend analysis
• Export to PDF, CSV, Word, and JSON formats
• Optional weekly email reminders
• Privacy Mode for local-only processing of sensitive content

C.Account Eligibility and Registration

C.1 Age requirement

You must be at least 16 years old to use impactrackr. If you are between 16 and 18 (or below the age of majority in your jurisdiction), you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

C.2 Account creation

You must create an account using Google OAuth or email/password registration. You are responsible for maintaining the security of your sign-in credentials.

C.3 Accuracy of information

You agree to provide accurate, current, and complete information when registering, and to keep that information up to date.

C.4 Account security

You are responsible for all activities that occur under your account. Notify us immediately at hello@impactrackr.com if you suspect unauthorized access to your account.

C.5 One account per person

You may not maintain multiple accounts for fraudulent or abusive purposes. You may, however, separate work and personal accounts at your discretion.

D.Acceptable Use

D.1 Permitted uses

You may use impactrackr to record, organize, enhance, and export your own career achievements for personal and professional development purposes.

D.2 Prohibited uses

You agree NOT to:

• Upload content that is illegal, harmful, threatening, abusive, harassing, defamatory, or violates any applicable law
• Share confidential, proprietary, or trade-secret information belonging to your employer, clients, or any third party without proper authorization
• Upload content that infringes any patent, copyright, trademark, or other intellectual property right
• Attempt to gain unauthorized access to our systems, other users' accounts, or the AI providers we use
• Use the Service to spam, harass, or send unsolicited communications to other parties
• Reverse engineer, decompile, disassemble, or attempt to extract source code or model weights from any part of the Service or its underlying AI providers
• Use automated systems (bots, scrapers, crawlers) to access the Service without our written permission
• Upload malicious code, viruses, malware, or any other harmful software
• Attempt prompt injection or jailbreak attacks against the AI features
• Use the Service in any manner that could damage, disable, overburden, or impair the Service

D.3 Content moderation

We use automated content moderation to detect and block content that violates these Terms. Flagged content may be reviewed by authorized impactrackr staff per Section E of our Privacy Policy. Repeated violations may result in account suspension or termination.

D.4 Confidential employer information

You acknowledge that your employer or clients may have policies about what work-related information can be recorded outside of work systems. You are solely responsible for compliance with those policies. We strongly recommend you describe outcomes and impact in your wins rather than confidential identifiers, customer PII, internal financial data, or trade secrets.

E.Your Content and Intellectual Property

E.1 Your content stays yours

You retain all ownership of the content you submit to the Service, including your wins, summaries, tags, and any AI-enhanced versions of your content. We do not claim ownership of your content for any purpose.

E.2 License you grant to us

By using the Service, you grant us a limited, non-exclusive, royalty-free license to host, store, process, and display your content solely for the purpose of providing the Service to you. This license terminates when you delete your content or your account, except as required for backup retention (see our Privacy Policy, Section J).

E.3 AI-enhanced output is yours

Content produced by the AI features (Polished, Amplified, Spotlight Brief, 90-Day Highlights) is your property. You can use it freely for any lawful purpose: performance reviews, cover letters, LinkedIn, recruiter messages, anywhere.

E.4 Our intellectual property

The Service itself, including its design, features, code, branding, and underlying technology, is owned by impactrackr and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights in our intellectual property beyond your right to use the Service.

E.5 Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback to improve the Service, without obligation to compensate you.

F.AI Features and Output

F.1 Optional and reviewable

AI enhancement features (Polished, Amplified, Spotlight Brief, 90-Day Highlights) are optional. You can disable them in Settings or use Privacy Mode to bypass AI processing entirely.

F.2 AI output is a suggestion, not a guarantee

AI-generated content is produced by third-party AI providers (Anthropic, OpenAI) and may contain errors, inaccuracies, or phrasings that do not match your intent. Always review AI output before submitting it in a real-world context. We are not responsible for inaccurate AI-generated content that you submit unedited to your employer, recruiter, or any third party.

F.3 Provider terms apply

When you use AI features, your content is processed by the providers listed in Section H of our Privacy Policy. Their terms of service govern your provider-side relationship.

F.4 We do not use your content to train models

Our AI providers contractually agree not to train their models on API content. We do not maintain any training pipeline of our own.

F.5 No professional advice

AI output is not legal, medical, financial, or career advice. Use the Service to organize and articulate your work. Decisions about your career should be made with appropriate professional advisors.

G.Subscription, Pricing, and Refunds

G.1 Free tier

impactrackr currently offers core features at no cost during our beta period. We reserve the right to introduce paid tiers or premium features in the future with reasonable advance notice.

G.2 Future paid features

If you choose to subscribe to a paid feature in the future, the pricing, billing, and refund terms will be clearly disclosed at the time of purchase. We will not charge you for any feature without your explicit consent.

G.3 No retroactive charges

We will never retroactively charge for features that were free when you started using them. Existing free features remain free for existing users.

H.Service Availability and Modifications

H.1 Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control.

H.2 Modifications

We may modify, add, or remove features at any time. For significant changes that affect your use of the Service, we will provide at least 30 days notice via email or in-app notification.

H.3 Discontinuation

If we discontinue the Service entirely, we will provide at least 60 days notice and offer you the ability to export all your data before shutdown.

I.Termination

I.1 You may terminate at any time

You may delete your account and all associated data through Settings. Termination is processed immediately, and deletion cascades across all our systems per Section J of our Privacy Policy.

I.2 We may terminate for cause

We may suspend or terminate your account if you violate these Terms, engage in conduct harmful to the Service or other users, or fail to comply with applicable law. Where reasonably possible, we will provide notice and an opportunity to cure the violation.

I.3 Effect of termination

Upon termination:

• Your access to the Service ends immediately
• Your data is deleted per our Privacy Policy
• Sections E.1, E.4, E.5, J, K, and L survive termination

J.Disclaimers and Limitation of Liability

J.1 Service provided as-is

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

J.2 No warranty for AI output

We do not warrant the accuracy, completeness, or fitness for purpose of any AI-generated content. AI output may be wrong. Always review.

J.3 Limitation of liability

To the maximum extent permitted by law, impactrackr and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, employment, or other intangible losses arising from or related to your use of the Service.

J.4 Cap on damages

Our total liability for any claim arising from these Terms or your use of the Service will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD 100.

J.5 Carve-outs

Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent any limitation in this section is unenforceable, our liability will be limited to the smallest amount permitted by applicable law.

K.Indemnification

You agree to indemnify, defend, and hold harmless impactrackr and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your infringement of any third-party right (including intellectual property and confidentiality rights)
• Content you submit to the Service that violates applicable law

L.Dispute Resolution and Governing Law

L.1 Governing law

These Terms are governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles. The exclusive venue for any litigation arising from these Terms is Collin County, Texas.

L.2 Informal resolution

Before filing any claim, you agree to first contact us at hello@impactrackr.com to attempt to resolve the dispute informally. We agree to the same.

L.3 Arbitration

Any unresolved disputes will be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in the State of Texas, in the English language.

L.4 Class action waiver

You waive any right to participate in class action lawsuits or class-wide arbitration arising from these Terms.

L.5 Exceptions

Nothing in this section prevents either party from seeking injunctive relief in court for intellectual property violations or pursuing small claims court remedies for individual claims.

L.6 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

M.Changes to These Terms

We may update these Terms from time to time. When we do:

• We will post the updated Terms on this page with a new Last Updated date
• For material changes, we will notify you by email at least 30 days before the change takes effect
• Material changes that disadvantage you take effect only after the notice period has elapsed
• Your continued use of the Service after the effective date constitutes acceptance of the updated Terms

If you do not accept changes, your sole remedy is to stop using the Service and delete your account.

N.Contact Us

Or send your question through the form below. We respond within one business day for general inquiries.